ENGINEERING & LICENSING DESK · BIMPHASE

Get in Touch with BIMPILOTS

Reach our BIM software engineers and licensing desk directly for custom application development, multi-seat team deployments, technical support, or strategic studio partnerships.

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Direct Engineer & Licensing Triage Support Hours: Sun–Thu · 09:00–18:00 EET info@bimpilots.com support@bimpilots.com

Project & Licensing Inquiry

DIRECT DESK // BIMPHASE
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NDA Ready Confidential studio scoping
DESK STANDARDS & COMMON QUESTIONS

Licensing, Scoping & Deployment Answers

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01 · LICENSE PROVISIONING

How fast are multi-seat team licenses issued?

Standard plans issue seat keys immediately upon checkout. Custom studio quotes, purchase orders, and enterprise invoices are provisioned within one business day by our licensing desk.

02 · SEAT MANAGEMENT

Can seats be transferred across workstations?

Yes. Studio managers and individual users can unbind or reassign active workstations anytime in My Account, or message our desk for bulk hardware migrations.

03 · CONFIDENTIALITY & IP

Do you work under NDA for proprietary firm tools?

Always. Mutual NDA agreements are available before technical discovery, and custom software built for your practice remains under strict client intellectual-property terms.

04 · TECHNICAL DISCOVERY

How should we share sample files or specs?

Begin with a high-level summary in the form above. Our lead engineer will follow up with a dedicated upload workspace before you send confidential Revit models, scripts, or studio standards.

Need immediate self-service? Manage active seats, configure a project scope, or read installation guides directly.