Privacy Policy

1. Commitment to BIM Model Confidentiality

BIMPILOTS ("we", "our", or "us"), a software division of BIMPHASE, respects the intellectual property and strict confidentiality of our architectural, engineering, and construction (AEC) clients. All BIMPILOTS Autodesk Revit add-ins—including Export Pilot—process geometry, sheets, views, and parameters locally on your workstation. We never upload, transmit, or store your Revit models (`.rvt`), CAD files, or project deliverables on external servers.

2. Information Collected for Software Licensing

To enforce multi-workstation seat limits and provide self-service license management, we collect only the minimum technical and billing records required:

• Account & Billing Information: Organization name, administrator work email address, billing country, and transaction reference IDs.
• Workstation Seat Telemetry: When activating a License Key (`BP-2026-...`) inside Autodesk Revit, the add-in transmits a non-reversible hardware identifier (`HWID`), workstation computer name, and active Revit version year to verify seat availability.

3. How We Use Your Information

• To provision and validate multi-seat software license keys and enable instant workstation seat transfers.
• To issue official invoices, order confirmations, and compatibility updates for new Autodesk Revit releases.
• To respond to technical support inquiries or custom software development requests submitted through our website.

4. Payment Security

All license activation requests use encrypted HTTPS/TLS channels. Online card payments are processed through PCI-DSS certified payment gateways; BIMPILOTS never stores raw credit card numbers.

5. Contact Regarding Privacy

For data protection inquiries, enterprise security questionnaires, or account inquiries, please contact info@bimpilots.com or support@bimpilots.com.